Shipping Options:
We offer standard shipping options for all our orders.

Shipping Rates:
Shipping rates vary depending on the shipping option you choose, the weight of the package, and the shipping destination. The shipping rates will be displayed at checkout before you confirm your order.

Processing Time:
We aim to process and dispatch all orders within 1-3 business days after receiving the order. However, processing times may vary during busy periods.

Delivery Time:
Delivery times vary depending on the shipping option you choose and the shipping destination. Standard shipping usually takes 5-7 business days.

Tracking Your Order:
We provide a tracking number for all orders shipped. You will receive a confirmation email with your tracking number once your order has been shipped.

Shipping Restrictions:
We currently ship only within India. We do not ship to PO Boxes or APO/FPO addresses.

Shipping Damage:
In the unlikely event that your order is damaged during shipping, please contact us within 24 hours of receiving the package. We will require photographic evidence of the damage and may require you to return the item(s) so that we can process a refund or exchange.

Shipping Changes:
Once your order has been placed, we are unable to make changes to the shipping address or shipping method. Please ensure that you enter the correct shipping information during checkout.

Shipping Delays:
Please note that delivery times may be affected by unforeseen circumstances such as customs delays, weather conditions, or natural disasters. We are not responsible for any delays that are out of our control.

If you have any questions about our shipping policy, please feel free to contact us at +917528800088 or mail us at care@ruhana.co